Araxel Marketplace Terms & Conditions
Last updated: August 2025
1. Acceptance of Terms
By accessing and using the Araxel marketplace platform, you accept and agree to be bound by these terms and conditions. Araxel operates as a marketplace connecting buyers with independent vendors.
2. Marketplace Services
Araxel provides a platform that connects buyers with vendors. Our services include:
- • Product listing and discovery
- • Vendor contact information and profiles
- • Communication facilitation between buyers and vendors
- • Review and rating system
- • Customer support and dispute mediation
3. Transactions and Payments
Important: Araxel does not process payments or handle transactions. All purchases are made directly between buyers and vendors.
- • Buyers contact vendors directly for purchases
- • Payment arrangements are between buyer and vendor
- • Araxel is not responsible for payment disputes
- • Shipping and delivery are handled by individual vendors
4. Vendor Responsibilities
Vendors using Araxel marketplace agree to:
- • Provide accurate product information and pricing
- • Respond promptly to buyer inquiries
- • Honor their stated terms and conditions
- • Handle their own payment processing and shipping
- • Comply with applicable laws and regulations
5. Buyer Responsibilities
Buyers using Araxel marketplace agree to:
- • Provide accurate contact information
- • Communicate respectfully with vendors
- • Honor payment agreements made with vendors
- • Leave honest reviews and ratings
6. Limitations of Liability
Araxel acts as an intermediary platform only. We are not responsible for:
- • Product quality, delivery, or vendor performance
- • Payment disputes between buyers and vendors
- • Fraudulent activities by platform users
- • Damages arising from direct transactions
7. Contact Information
For questions about these terms or marketplace issues, contact us at:
- • Email: support@araxel.com
- • Phone: +234 7078482944
- • Address: Lagos, Nigeria